Delivery with Services
Returns or exchanges for items purchased from a
third-party seller that provided a Delivery with Service (in-home
unpacking, installation, assembly, etc.) have to be scheduled by the
During the scheduled return pick-up, the seller will uninstall or disassemble, and pick up the item.
All sellers participating in the Delivery with Services program are required to support scheduled return pickups or exchanges.
If a seller does not offer these methods or is non-responsive to scheduling an appointment to return your items, you may contact the Beauty by rewards Home Services team, or file an A-to-z Guarantee claim.
If a Delivery with Services item is missing parts or damaged through customer misuse, the customer may be charged a restocking fee based on the condition of the product.
Items can be returned within 30 days of receipt of delivery It can take up to 25 days for an item to reach us once you return it, send email to email@example.com with full details.